Legal Notice
LEGAL NOTICE – Vacation Rental Website
Last updated: 15/11/2025
1. Website Owner Information
In compliance with applicable legislation, it is hereby stated that the website https://helloapartments.es/ is owned by:
Isabel Maria da Costa Lourenco
Tax ID Number: Y5229090P
Address: Calle Jilguero 14, 28 D Palm Mar
Email: reservas@helloapartments.es
Telephone: [Phone Number] +34 681 089 522
If the activity is registered as a Tourist Accommodation / Vacation Rental Property, you may include:
2. Purpose of the Website
This website provides information, availability, and services related to vacation rental properties / holiday homes managed by the owner.
Accessing this website implies full and unconditional acceptance of this Legal Notice.
3. Terms of Use
Users agree to use the website in accordance with the law, good faith, public order, and this Legal Notice.
The following actions are prohibited:
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Fraudulent or harmful use of the website
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Uploading viruses or malicious software
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Using website content for unauthorised commercial purposes
The owner reserves the right to block access or cancel bookings in case of improper use.
4. Intellectual and Industrial Property
All content on this website (texts, images, logos, designs, databases, software, etc.) is the property of the owner or of third parties who have authorised its use.
Reproduction, distribution, or modification of any content is strictly prohibited without prior written permission.
5. External Links
This website may contain links to third-party sites (such as booking platforms: Airbnb, Booking, Vrbo, etc.).
The owner is not responsible for the content, services, or privacy policies of those external websites.
6. Liability of the Owner
The owner does not guarantee:
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Continuous availability of the website
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The absence of errors in the content
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The absence of viruses or harmful elements
The owner shall not be held liable for damages resulting from the use of the website, except in cases of gross negligence directly attributable to the owner.
7. Booking and Cancellation Policy
The terms applicable to:
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bookings,
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payments,
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cancellations,
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date changes,
are those set out in the Booking Terms & Conditions or published on this website and/or related booking platforms.
8. Personal Data Protection
Personal data provided through this website will be processed in accordance with the Privacy Policy, available on this website.
The user guarantees that all information provided is truthful, accurate, and up to date.
9. Governing Law and Jurisdiction
This Legal Notice is governed by the laws of Spain.
In case of dispute, the parties submit to the courts of Arona, unless consumer protection laws require otherwise.
10. Contact
For questions regarding this Legal Notice:
📩 [Email] reservas@helloapartments.es
📍 [Address] Calle Jilguero 14, 28 D Palm Mar
☎️ [Phone Number] +34 681 089 522